Advance Updates

Rethink Your Organizational Structure to Manage Unintentional Conflict - August 2012

No organizational structure is perfect, but many of them across business today could be a lot better. The challenge is that many structures out there breed unintentional conflict. Does yours?
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Managing Unintentional Conflict in Business - June 2012

Most conflict in business is unintentional. Yes, there are those who intentionally pick fights, damage the reputations of others, stir up controversy, and otherwise operate in a self-serving manner at the expense of others. But if you take away all of that intentional conflict we are still left with a majority of the conflict that exists in our businesses.
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Conducting Interviews with Clients and Stakeholders: Creating a Shared Space - March 2012

More and more, professionals and consultants must conduct interviews with clients and stakeholders to inform and build alignment around important initiatives and projects. Hone your interviewing skills and enrich the experience for both you and those you interview.
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Conflict Management: How to Avoid Being Thrown Under the Bus - November 2011

How can you avoid being thrown under the bus? You anticipate and prepare. In this story the teacher was prepared to handle attacks the moment they occurred. More importantly, he was able to anticipate where attacks could come from and learned to keep himself out of harm's way.
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How Not to Sell Clients on Your Ideas - March 2011

Whether your clients are internal or external, you work hard to understand their needs. You develop ideas and solutions to help them meet their needs. But then how do you then convince your clients that they should understand and appreciate your vision and support your proposal?
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The Next 90 Days - January 2011

What you do over the next 90 days at work could become a cornerstone in your career or, at the very least, could help you position this as the year you finally accomplished that important goal or project you haven't been able to get to.
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Conflict Management: Don't Throw People Under the Bus - September 2009

"To throw someone under the bus" is defined as meaning "to sacrifice; to treat as a scapegoat; to betray," but . . . the key to the phrase really lies in the element of utter betrayal, the sudden, brutal sacrifice of a stalwart and loyal teammate for a temporary and often minor advantage."
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Operational Governance - June 2009

In the absence of defined operational governance there tends to be significant conflict, and the working environment becomes quite political. Defining the rules around decision making in advance can dramatically improve operational performance and avoid wasteful conflict.
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Be a Samurai in the Recession - January 2009

Next time you notice that script of fear running in your mind, go CREATE. Figure out how to do something you have never done. Through those open doors good things come.
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Building Group-Level Partnerships - June 2008

Building group-level partnerships in government and business is more essential than ever. No group or person can do it alone. Here are some areas for consideration.
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